r77u Terms and Conditions

1. Definitions and Interpretation

The following terms used in these Terms and Conditions are defined as below:

• "Platform" — The r77u website (https://r77u.cam) and all services, software, and content under it.
• "User" or "You" — Any person who has registered on the r77u platform or is using its services.
• "Account" — A personal gaming account registered in the user's name.
• "Bonus" — Promotional credits, free spins, or any other incentive provided by r77u.
• "Real Money" — Actual funds deposited into a user's account.
• "Wagering Requirement" — The amount of bets required before a bonus can be withdrawn.
• "BST" — Bangladesh Standard Time (UTC+6), which applies to all time references on the platform.

2. Eligibility and Age Requirements

To participate on the r77u platform, the following eligibility conditions must be met:

• You must be at least 21 years old. No person under 21 years of age may open an account or use services on r77u.
• You must provide a valid and active mobile number and email address.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• You must play in your own name and for your own benefit — not on behalf of any third party.
• If using the platform is legally prohibited in your area for any reason, you may not use it.

r77u may at any time request relevant documents for age or identity verification. Failure to provide documents may result in account suspension or closure.

3. Account Registration and Verification

3.1 Registration Process

When opening an account on r77u, you must provide accurate and truthful information. Registering with false information will be treated as fraudulent activity and the account will be closed immediately.

3.2 KYC Verification

To ensure a safe and secure environment, r77u follows the Know Your Customer (KYC) process. The following documents may be required for verification:

• Scanned copy of National ID (NID) or passport
• Utility bill or bank statement as proof of current address
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad)

Withdrawals may be delayed until KYC verification is complete.

4. Account Management and Security

The security of your account is entirely your responsibility. The following must be strictly followed:

• Never share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• If you suspect unauthorized access to your account, contact r77u support immediately.
• Always log out after logging in from a public or shared device.
• Transferring or selling account ownership is strictly prohibited.

Any changes to personal information stored in the account must be requested through r77u support with appropriate proof submitted.

5. Deposit and Withdrawal Policy

5.1 Deposits

bKash, Nagad, and Rocket can be used to deposit funds on r77u. The following conditions apply to deposits:

• Minimum deposit amount: ৳300 (for each payment method)
• Deposits may only be made from a payment account registered in your own name.
• Deposits through third parties are prohibited.
• r77u reserves the right to verify any transaction.

5.2 Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500
• Standard withdrawal processing takes 15 minutes to 2 hours.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be held if KYC verification is not complete.
• r77u reserves the right to suspend any withdrawal if fraud or a breach of rules is suspected.

5.3 Transaction Limits

r77u may set maximum limits on deposits and withdrawals during specific periods for security and risk management reasons. These limits may change depending on circumstances and may take effect without prior notice.

6. Bonuses and Promotional Offers

6.1 Welcome Bonus

r77u offers new users a 120% bonus on the first deposit up to ৳15,000. The following conditions apply to this bonus:

• A minimum deposit of ৳300 is required to receive the bonus.
• A 10x wagering requirement must be met before the bonus can be withdrawn (10 times the bonus plus deposit amount).
• There is a set time limit to complete the wagering requirement — confirm through support.
• The welcome bonus can be received only once per account.

6.2 VIP Program and Cashback

r77u's VIP program has four tiers, with weekly cashback benefits available at each tier:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Progression through VIP tiers depends on your overall activity on the platform. r77u reserves the right to change the cashback rules.

6.3 General Bonus Terms

• Bonus funds cannot be converted to cash until the wagering requirement is met.
• r77u reserves the right to cancel bonuses if abuse is suspected (e.g., multiple accounts, manipulation).
• Bonus terms may change at any time.
• Terms for ongoing promotional offers will apply separately.

7. Gaming Rules

All games on the r77u platform are operated fairly and transparently. The following rules apply to gaming:

• All game results are determined by a Random Number Generator (RNG), which ensures fair outcomes.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• If a game ends mid-way due to a lost connection, the result will be determined based on the last state saved on the server.
• If a bug or glitch in a game is exploited, winnings will be voided and the account will be reviewed.
• r77u reserves the right to set, change, or remove bet limits for any game.

7.1 Sports Betting

Separate rules may apply for all sports betting including cricket, football, and kabaddi. If a match is cancelled or abandoned, bets will be settled according to the applicable rules.

8. Prohibited Activities

The following activities are strictly prohibited on the r77u platform:

• Creating multiple accounts or using a third party's identity
• Abusing the bonus system, collusion, or coordinated betting
• Any form of hacking, malware, or other technical manipulation
• Playing using automated software, bots, or scripts
• Money laundering or handling illegal funds
• Threatening or harassing other users
• Intentionally exploiting platform vulnerabilities or errors
• Creating or operating an account under a false identity

If any such activity is proven, the relevant account will be closed immediately, all funds may be forfeited, and legal action will be taken if necessary.

9. Intellectual Property

All content on the r77u platform — logos, designs, graphics, software, text, and multimedia materials — is owned by or licensed to r77u. Users may:

• Access platform content for personal, non-commercial purposes.
• Not reproduce, distribute, or use any content commercially without written permission.
• Not reverse-engineer or modify the platform's software.

10. Limitation of Liability

r77u accepts no liability for the following:

• Loss caused by technical errors, server outages, or internet connection problems
• Delays or errors from third-party payment providers (bKash, Nagad, Rocket)
• Account loss due to user negligence or password sharing
• Financial losses in gaming — there is a risk of losing money on every bet

r77u is committed to maintaining a safe and reliable platform and follows SSL encryption and fair play policies.

11. Account Closure and Suspension

11.1 Closure by r77u

r77u may suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms and Conditions
• Evidence of fraud or fraudulent activity
• Failure to complete KYC verification or submission of false documents
• Regulatory or legal reasons

In the event of account closure, any valid remaining funds (excluding bonuses) will be returned, however this may be delayed until the investigation is complete.

11.2 Closure at the User's Request

You may close your account at any time. To do so, contact the support team. Please make sure to withdraw any remaining funds before closing your account.

11.3 Self-Exclusion

If you feel that gaming is having a negative impact on your personal or financial life, please contact support for a temporary or permanent self-exclusion. Learn more about responsible gaming on the Responsible Gaming page.

12. Changes to Terms and Conditions

r77u reserves the right to change, amend, or update these Terms and Conditions at any time. In the event of changes:

• The updated Terms and Conditions will be published on this page and the "Last Updated" date will change.
• For significant changes, a notice will be sent to users at their registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new Terms and Conditions.

You are advised to review this page regularly.

13. Contact and Dispute Resolution

If you have any questions or complaints regarding these Terms and Conditions or any aspect of the platform, please contact us:

• Live Chat: 24/7 support in Bengali — via the platform
• Email: [email protected]

We try to resolve all complaints as quickly as possible. Complex complaints may require additional time for investigation.